IQ Fulfillment have been our partner in the UAE for a number of years and they handle all of our shipments.

Our dedicated Customer Service team is ready to help;

Email – info@houseofsoap.com

WhatsApp – +96590960350

Phone – +96524312175

The team is available from 10am-6pm GST, Sunday to Thursday.

We do not accept returns. In the extremely unlikely event your order arrives damaged, or the wrong item is delivered, we will either refund or replace.

Should you wish to claim for a damaged or wrongly delivered item please send an email to info@houseofsoap.com, or send a Whatsapp message to +96590960350.

We deliver worldwide.

We never charge you more than the delivery costs, and the fee for you will vary depending on where the order is shipping to, based on our warehouse locations and logistic operations;

UAE – Free delivery for all orders above AED 150. Orders under that amount will be charged AED 15 delivery fee.

We deliver all orders on the next business day if placed before 4pm.

During very busy sale periods like Green Friday there may be an additional 1-2 business days per delivery.

Please ensure to give complete address details when checking out to ensure no delays in getting your order to you as fast as possible.